© 2026 PROD·GATE. All rights reserved. · Kampala, Uganda

About the firm

The engineering firm that covers
both halves of the stack.

Most infrastructure suppliers sell you equipment and install it. Most data specialists never leave the database. PROD·GATE does the physical plant and the data layer. From the fibre in the ground to the query on the screen. And our hardware markup stays lean.

See what we solve
  • FreeFirst 5 minutes, every time
  • FixedScope and price before we start
  • LeanHardware markup, kept lean
  • EvidenceTested, certified, handed over
A bare concrete stairwell and basement corridor

“The environments we are called into are ordinary ones. A basement, a comms room, a rack in a back office. The work is in making them behave.”

What we are brought in for

Problems that quietly cost money every day

These are the twelve scenarios we are called in for most often, one for every line of work we do. Each one is diagnosed first, fixed second, and documented third.

01

Queries that time out

Reports that take minutes. Reports that time out under load. A database nobody dares change because they do not know what is holding it back.

Workload audit, execution-plan review, index strategy, and a ranked list of fixes with measured before/after evidence.
02

Backups nobody has tested

A nightly job that might be failing silently. A restore procedure written in 2019 that no one has run since.

Live restore tests into an isolated environment, measured RTO versus the number in your policy, and a corrected runbook.
03

Migrations that terrify the business

A cutover date nobody believes. No rollback plan. No one who has done it before sitting in the room when it happens.

Zero-downtime readiness audits, compatibility matrices, cutover runbooks, and rehearsal before the real thing.
04

Pipelines that fail quietly

A Kafka consumer that skipped four percent of records and told nobody. A NiFi flow that half-worked after an update.

Failure-mode audits, idempotency and dead-letter review, checkpoint recovery design, and alerting that catches partial failure.
05

Fibre that drops and nobody can find why

Intermittent loss, splice faults, degraded optical power, or equipment that needs a replacement part with a six-week lead time.

Fault isolation, optical power measurement, splice and patching standards, and preventive maintenance that removes repeat faults.
06

IT support that is just whoever is around

No monitoring, no patching discipline, no escalation path, and a phone number that rings into a void at 3am.

Monitoring, documented support tiers, on-call escalation, and maintenance that prevents the call rather than answering it.
07

Compliance evidence you cannot produce

NITA-U and the Personal Data Protection Office want evidence. Your data map, access reviews and retention settings were never written down.

Technical evidence packs built from live systems: data maps, access reviews, configuration proof, practised incident plans.
08

Nobody can draw the estate

Three diagrams that disagree with each other. Capacity planned on last year of traffic. A single cable, a single power feed, one box holding everything up.

A topology reviewed end to end, capacity headroom modelled against real demand, single points of failure named and ranked, and a written plan the next team can act on.
09

Sites with no documentation

Cabling inherited from three contractors. Drawings that do not match reality. Warranty gaps nobody tracked.

As-built AutoCAD documentation, labelled and certified cabling, and a single handover pack that describes what is actually installed.
10

The rack that only works on paper

A proposal signed off from a floor plan. Equipment ordered before anyone checked it fits, or that the fibre route reaches without a bend the budget cannot cover.

Rack elevations, room layouts and fibre routes rendered in 3D before anything is ordered, so what arrives is what was designed and the pack you build from is in your hands on day one.
11

A website that costs you clients

Pages so slow that visitors leave before they read a word. Content nobody can update without a developer. A form that does not send, and no handover document.

Fast, accessible sites and applications that load quickly, rank, and can be maintained by your own team after handover, with the content and the documentation to match.
12

Devices that report nothing

Sensors that give wrong readings because nobody calibrated them. Firmware flashed once and never touched again. Data that lands somewhere nobody looks, so the alert never reaches a person.

Boards built and burned on our own bench, sensors read properly, telemetry that lands where it can be acted on, and firmware you can maintain after handover.
Platforms we work with daily

Capability

Multiple technical disciplines, one accountable team

One team means one person accountable across the whole system, and nobody pointing fingers at another supplier when something fails.

Data & Database

Oracle, PostgreSQL, SQL Server, MySQL, MongoDB. Tuning, migrations, replication, failover, backup and recovery testing.

  • PostgreSQL
  • Oracle
  • SQL Server
  • MySQL
  • MongoDB
  • SQLite

Pipelines & ETL

NiFi, Kafka, Spark, Hadoop, dbt. Ingestion, transformation, observability, and pipelines designed to survive their own failures.

  • Apache NiFi
  • Apache Kafka
  • Apache Spark
  • Apache Hadoop
  • dbt

Telecom & Fibre

OLT, NetEngine 8000, DWDM, OSN, STM, MPBN. Backbone design, FTTH delivery, splicing, optical power management, SLA management.

  • Huawei
  • Ericsson
  • Cisco
  • Juniper
  • MikroTik
  • Ubiquiti

IT Support & Maintenance

Linux and Windows, desktop and server. Monitoring, patching, incident response, asset registers, and handover documentation that survives staff changes.

  • Linux
  • Docker
  • WireGuard
  • Tailscale
  • Netdata

Compliance Evidence

NITA-U and PDPO technical evidence. Physical and logical layer audit, the combination most suppliers skip.

  • NITA-U
  • PDPO
  • Data Maps
  • Access Reviews
  • Restore Testing

3D Design & Visualisation

Rack elevations, fibre routes and site layouts rendered in 3D, so proposals and handover packs are understood before they are signed.

  • Blender
  • AutoCAD
  • 3D Renders
  • Walkthroughs

Web, Embedded Systems & IoT Development

Fast, accessible websites and web applications for businesses, institutions and NGOs. Quick to load, easy to rank, and maintainable after handover.

  • Astro
  • JavaScript
  • TypeScript
  • SEO
  • Accessibility

How it works

From a free call to a certified system

No discovery invoices. No retainers you did not agree to. The first conversation costs nothing and the second is a fixed price.

01

Free 5-minute consult

Phone or WhatsApp. Enough to understand the shape of the problem. No obligation, no sales pitch.

02

Written quotation

Itemised, fixed scope, validity period stated. You see exactly what you are buying before anything starts.

03

Fund and procure

You pay the supplier directly, or fund procurement we execute on your behalf. We hold no stock, so our hardware markup stays lean, and your total lands below a reseller’s.

04

Deliver and certify

Installed, configured and tested against the design. Test results and as-built documentation handed over at completion.

05

Support by agreement

Maintenance and on-call retainers for the systems we built, with documented response times and no finger-pointing.

Who we work with

Built for organisations that cannot afford downtime

Banks & MFIs

Mobile Money & Telcos

SACCOs & Credit Unions

NGOs & Multi-Site

Healthcare

Schools & Campuses

Hotels & Hospitality

Retail & POS

Professional Firms

Labs & Studios

Not sure which of these you fall into? That is what the first five minutes are for.

Talk to an engineer
// LET'S TALK

Not sure where to start? Let's talk, it's free.

Five minutes on the phone. Tell us what is breaking, and we will tell you what we would do about it, including if the answer is that you do not need us.

See published pricing